Last updated: 23 April 2026
Vincent’s Pantry (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you place an order or create an account, we collect:
- Name, email, delivery address and phone number
- Order history and product preferences
- Payment information processed securely by Stripe (we never store card numbers)
- Information you provide via contact forms
- Website usage data (cookies, analytics)
Why we collect it
- To process and deliver your orders
- To communicate about your order
- To improve our products and website
- To send marketing emails — only if you opt in; you can unsubscribe at any time
Who we share it with
- Stripe — payment processing
- Delivery partners — order fulfilment
- Google Analytics / Meta — anonymous website analytics
- Legal / regulatory bodies — only where required by law
We do not sell your data.
Cookies
Our website uses cookies for essential functionality (cart, checkout, login) and for analytics. You can disable cookies in your browser settings.
Your rights
- Request access to the personal information we hold about you
- Ask us to correct or delete your data
- Withdraw consent to marketing at any time
- Complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
Contact
For privacy enquiries: vincentspantry@gmail.com